Who is this for:

Anyone wanting to improve and uplevel their skills in leadership, team building, problem solving, decision making and communication. This interactive training is strength based and the practical application will address the following:


Curriculum includes:

  • Dealing with difficult people: Learn about different types of difficult people and how to effectively manage these challenging relationships.

  • Dealing with our difficult self: Learn how you may be sabotaging yourself, standing in your own way and otherwise keeping yourself stuck!  Overcome obstacles that stand in your way.

  • Dealing with difficult situations:  Learn how to handle uncomfortable, but necessary conversations and conflict with confidence and ease.  Learn about common conflict resolution styles as well as your own.


This Master Class will prove beneficial in both your personal and professional life.  It offers personality, conflict resolution, and communication style questionnaires and inventories. Assessment tools such as FIRO-B, PeopleMap questionnaires and more, will be utilized during this class.  



One session per week for 6 weeks. Each session runs for approx. 1.5-2 hours, and participants are asked to dedicate one additional hour per week on independent homework activities.


Richardson Counseling & Wellness Center 


Dial in for Teleclasses


$550 plus a one-time supply fee of $75

Pay in full: $625

2 Installments: $312.50 each


All participants, upon successful course completion, will be awarded a certificate of completion and leadership pin.  PeopleMap program participants will be awarded an additional certificate specific to their completion of that training.    

Two ways to sign up:

  1. Mail a check made out to Richardson Counseling & Wellness Center,
    112 Park Ridge Lane, Pekin, IL 61554. Please include Event name and date.


  2. Call 309.346.0898 to sign up and pay with credit card



Richardson Counseling & Wellness Center 

DASA License # A-6276-0002-A

112 Park Ridge Lane Pekin, IL 61554 | info@richardsoncounselingcenter.com | 1-309-346-0898

A Personal and Professional Development Company